LoopletSHIJIU STUDIO
Looplet Support
Help with screen recording, GIF export, Looplet Pro purchases, and general feedback.
Email supportBefore contacting support
- Include your macOS version and Looplet version/build number.
- Describe the steps that led to the problem and what you expected.
- For screen-recording issues, confirm Looplet is enabled in System Settings → Privacy & Security → Screen & System Audio Recording.
- Never send passwords, purchase credentials, API keys, or unrelated private screen content.
Purchases
Looplet Pro is sold only as an in-app purchase through the Mac App Store. Prices, payment, refunds, and purchase restoration are handled by Apple. We do not sell external license keys and will never ask you to bypass the App Store.
中文支持
如需帮助，请发送邮件至 shijiuhan19@gmail.com，并附上 macOS 版本、Looplet 版本/构建号、问题复现步骤和预期结果。请勿发送密码、购买凭据、密钥或无关的私人屏幕内容。
Looplet Pro 仅通过 Mac App Store 的 App 内购买提供，不出售站外许可证。
China community
These channels are optional community spaces for users in China. Email remains the primary global support method.